Introduction to edirect debit

Direct Debit has established itself as a secure, flexible and effective way for customers and charity supporters to make regular payments. However, most organisations still rely on paper and people to process their Direct Debit payments, which incurs both unnecessary costs and avoidable delays.

A few years ago, similar processes were used to process Credit Card payments. Today, the internet is increasingly seen as the most efficient way to pay for goods and services. Not only has it proved to be a secure way of carrying out transactions, unlike lengthy paper processes, it allows people to act spontaneously. In a world where shops and financial services offer 24-hour access and instant responses, relying on paper-based Direct Debit processing is not providing the sort of service people want and expect. And, of course, paperless transactions incur significantly lower administration charges than their paper-based equivalent, offering the potential for significant savings.